Return & Refund Policy

1. Return Eligibility

We accept returns within 30 days of delivery. To be eligible:

• Item must be unused and in original condition

• Must include original packaging, accessories, and proof of purchase

2. Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products (not due to our error)

• Customized or personalized items

• Clearance or final sale items

3. Return Process

To initiate a return:

1. Contact our support team with your order number

2. We will provide return instructions and address

3. Ship the item back within 7 days after approval

4. Refunds

• Refunds are issued after we receive and inspect the item

• Approved refunds will be processed to your original payment method within 5–10 business days

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service

6. Damaged or Incorrect Items

If you receive a defective or wrong item, contact us within 7 days of delivery with photos. We will arrange a replacement or full refund at no extra cost.

7. Exchanges

We only replace items if they are defective or damaged.

8. Contact

For any questions, please contact our support team at:
Email: support@yourstore.com

We reserve the right to update this policy at any time.