We accept returns within 30 days of delivery. To be eligible:
Item must be unused and in original condition
Must include original packaging, accessories, and proof of purchase
The following items are not eligible for return:
Used or damaged products (not due to our error)
Customized or personalized items
Clearance or final sale items
To initiate a return:
Contact our support team with your order number
We will provide return instructions and address
Ship the item back within 7 days after approval
Refunds are issued after we receive and inspect the item
Approved refunds will be processed to your original payment method within 5–10 business days
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service
If you receive a defective or wrong item, contact us within 7 days of delivery with photos. We will arrange a replacement or full refund at no extra cost.
We only replace items if they are defective or damaged.
For any questions, please contact our support team at:
Email: support@yourstore.com
We reserve the right to update this policy at any time.
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